AdmissionAbroad (“We”, “Us” or “Our”) recognizes the value of privacy and commit to protect the privacy of its Customers, Visitors or Prospective customers (“You”, “Your” or “User”) who individually or in groups use www.admissionabroad.com or other websites and webpages owned and managed by AdmissionAbroad.
Information we collect and hold
User Provided Information
For creating an account and registering on this Website, we generate a unique identifier and use you email address as a username.
For ordering a product or using a service we offer, we may ask you to provide information that that identifies you as a specific individual which may include your name, email address, contact number, date of birth, billing address etc. This may be used to contact you or stay in in touch with you regarding your orders. We may also ask you to select the country in which you study for the purpose of calculating the GST applicable to you.
While preparing and processing your order, we require keeping the data, files, suggestive information and other project related data you upload or share with us with the purpose of completing your order or rendering a service. Additionally, we aim to eliminate any portion of personal information on the respective data, files, suggestive information and project related data to maintain the privacy before passing the same to our Writers or Experts. If we are unable to do so, such data or information will be considered and preserved as personal information for the purpose of maintain your confidentiality.
Users are informed that they are under no statutory obligation to share any information with you. However, in order to provide you the products and services we offer, you have a contractual obligation to provide us with the information we need to process your order. Should you deny or restrict some information, we would not be able to provide our services to you.
When you use any service on this Website or place an order, our system automatically stores your technical information such as IP address, device used to access and your interaction with our Website, browser or operating system you are using, the URL or advertisement that referred you to this Website and other commonly shared information when a browser communicate with a website.
Web may, in collaboration with our marketing partners or service providers, use web beacons known as clear GIFs, Web bugs or pixel tags on our web page or email to track the content accessed by you. A Web Beacon is a clear graphic image that is delivered to your web browser and can be used in collaboration with Cookies. Web Beacons or other similar technology allow us to track the online journey and activity of the user. By analyzing such trends we aim to can offer more relevant content, features, services, and improve user experience.
Information we receive from other sources
AdmissionAbroad may, from other websites operated by us or through one or more business partners, associates or group companies having the right to collect any information for us, receive data or information about you.
We may ourselves or by employing third parties (i.e. web analytics providers) to collect information about how our users interact with our website, involving but not restricted to, how your access the website, web pages you visit, and time spent on each web page and may receive data or information about you while maintaining complete confidentiality.
Use of personal information
The central motive for collecting, holding, and processing personal information is to provide and offer our products or services to users. We may use your personal information for the reasons mentioned below:
To provide the product and services you have ordered or requested;
To help you with registration on this Website and provide you with a customizable account tailored as per your requirements;
To help you in placing an order on this Website, filling up an order form and other technical support;
To help you in case you face any problem or error in filling up an order form or other technical issues in using our Website;
To communicate with you for queries, confirmation, doubts, or suggestions regarding your order;
To contact in case any of advices, directions, or instructions provided with your order is unclear, imprecise, or inaccurate and additional advices, directions, or instructions are required;
To provide you updates on your order or for requesting some additional or supporting document to confirm the payment made to us;
To inform the users about any necessary changes and amendments in the order or service;
To send you relevant any promotional or marketing material, schemes, offers, discount or coupon codes etc.;
To provide information about the products and services you have ordered or have shown interest in;
For making any payment and asking for a document as an identity proof before making such payment;
To full our obligations under the contract or for other legal reasons;
To process your information for the purpose of calculating the amount of Goods and Service Tax (GST) applicable to you depending on your geographical location on your order; or
For any other purpose with your consent.
Legal reason for using your personal information
We may collect, store, handle, process your personal information for fulfilling our obligation in a contract made between you and us or under any law and when you have given your consent to collect, store, handle, process your personal information for a specific purpose.
Following are some legal grounds, including but not limited to, for collecting, storing, handling and processing your personal information:
We have a contract with you;
You have expressively given us your consent or have agreed to receive any service or information from us;
For fulfilling any performance obligation under a contract;
For compliance with any law as and when applicable;
To protect your confidentiality; or
When it is in our genuine interest without the intention of defrauding our users or when your rights are not compromised.
Sharing your information
We do not share any personal information with anyone outside the entity without your consent, to compromise your privacy or with the intention of depriving you from the use of any right available to you for protecting your privacy. We may share your information with or in the following cases:
We may share your personal information with our Writers or Experts when the product or service ordered by you requires your advices, remarks, feedback, directions, or instructions to amend, modify, add or delete certain portions and to finalize the respective product or service. We aim to provide you with the best possible service with the opportunity to customize and improve the quality of the product or service as per your requirements. We will contact you for obtaining your consent before sharing any of your personal information. However, if a freelancer has been hired for preparation and completion of your order we will take our best possible measures to maintain your privacy and not to share your personal information with them. Further, if the preparation or completion requires such freelancer to communicate with you we will inform you about the same and obtain your consent before sharing any of your personal information. In that case, we will not assume any responsibility with respect to any misuse of your personal information.
Our marketing staff
We may be specifically asked through a feature available on Website for signing up or by means of an agreement to receive our newsletter, any promotional or marketing material, schemes, offers, discounts or coupon codes from us. Therefore, for this purpose we will share your information with our marketing staff while performing all sensible procedures to safeguard your confidentiality. You may, at any time, request us to opt-out or unsubscribe from receiving any such promotional or marketing material.
We may, at times, hire third-party individuals or organization to perform services relating to, including without limitation, database management, web analytics, marketing, fraud detection, website maintenance or improvement. For safeguarding your personal information we contract with the respective third-parties to maintain the confidentiality of the information provided to them. Generally, these services are used for analyzing user interaction, safekeeping of data we collect, improving our services and customer experience.
Internal and business transfer
We may share your information with our current or future group companies which include our subsidiaries or holding and its subsidiaries and associates or affiliates for business and operational purposes. Additionally, in case of sale, merger or acquisition we may transfer all or some of our assets including your personal data or information.
In compliance with legal requirements
We may share your personal data as and when legally requested by government or public authorities under any law for any legal or investigative purpose where we believe that such disclosure is obligatory to protect the property and rights of AdmissionAbroad, prevent any ongoing or future illegal or fraudulent activity and when it is in public interest. We may also share your personal information to fulfill any legal obligation and in order to enforce any terms or condition under the agreement held between us.
We do not sell your data
We do not sell any of your personal information provided by you to any party for any reason whatsoever. Your information is only shared with third-parties for processing such information on our behalf and for a specific purpose while maintaining complete confidentiality of such information.
When you provide us any personal information you have the following rights available to you:
To access, rectify, download or delete any personal information we hold;
To opt-out or unsubscribe from receiving any such promotional or marketing material;
To be informed about how we collect, store, handle, process you data or information and maintain confidentiality of such data or information;
To request us for erasing any or all of the personal information we hold about you;
To request us not to further process your personal information and only store your data with us;
To withdraw any consent you have given us at any time;
To impose a temporary restriction on processing your data in case of any legal proceeding;
To complaint to Information Commissioner’s Office if you believe we lack in maintain confidentiality of your personal data or doubt on how we hold or process your information.
In order to exercise any of your right, please contact us. We are available 24*7 for your help.
We store you data in our dedicated server inaccessible to any unauthorized person so that the information can be accessed and transmitted only person having proper authorization to do so. We store you data in encrypted form, which converts your data into secret codes adding an extra layer of security ensuring your data in safe with us from any misuse, leakage, unapproved access, alteration or disclosure.
If you communicate with us by email you understand that we will not be responsible for any unauthorized access to your information outside our control or at your end. Although we maintain complete safety and confidentiality of any kind of data shared with us at our end but we suggest you to avoid sharing any confidential or sensitive information by email if you believe that can be shared on a more secured platform or in a more secured way.
Data retention policy
We hold your personal information with us for as long as we have work and economic relationship with you. We may hold your personal information for as long as we need to fulfill any purpose for which such information was collected, to provide you with product or services offered by us or agreed by you by giving us your consent and in compliance with any legal obligation.
We may, at our complete discretion, remove, move to another location or permanently delete any of your personal data if the purpose for which it was originally collected has been fulfilled or no longer necessary, you have not used any of our service or your account for a given time or you have specifically requested us to remove your data. In that case, we will take every possible measure to remove your personal information we hold except when required to fulfill a legal obligation. We may need to maintain your data, irrespective of any request or our discretion, when such data is required to be maintained for a specific period of time under any law.
Requirement of age
Products or services offered by us are not intended for children aged 13 or below. In case you are aged 13 or below and you try to create an account or access any of services we provide, your account may be terminated by us with any warning or notice. If you are aged above 13 but below 18, you are required to obtain permission from your parents or legal guardian before submitting any of your personal information or using any of the services we offer. In case we find that you have not obtained proper permission or consent from your parents or legal guardian, we maintain the right to cancel all the ongoing transaction and will take appropriate measures to remove any or all of the personal information submitted by you.
The law that governs and controls how we use your personal information is the Information Technology Act, 2000 ('the IT Act') and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ('the SPDI Rules').
External links available on our website
Our customer support department is available 24*7 on phone, email or live chat. For any queries or requests please do not hesitate to contact us.